After a recent update the “Prevent cross-site tracking” function was enabled by default for every Apple device user. Unfortunately, this option prevents successful login to Conrad Connect.
We will fix the problem in the nearest future with the next platform update. Until then it is necessary to uncheck the option if you want to use Conrad Connect with Safari browser
- Go to Safari > Preferences in the menu bar.
- In the dialog window, select the Privacy tab.
- Uncheck “Prevent cross-site tracking”
Please note, that after disabling this option, the first login attempt may still fail. If that happens please try again.
As an alternative option you can use another browser, e.g Firefox.